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PRIVACY POLICY

Confidentiality and security are paramount values ​​of FAMILIA FÁCIL and, as a result, we assume the commitment to guarantee the User's privacy at all times and not to collect unnecessary information. Next, we provide you with all the necessary information about our Privacy Policy in relation to the personal information we collect, explaining:

  • Who is responsible for the processing of your data.
  • For what purposes we collect the data that we request.
  • What is the legitimacy for their treatment.
  • How long we keep them.
  • To which recipients their data is communicated.
  • What are your rights and how to exercise them?

A. Responsible

  • FAMILIA FACIL, S.L. (B84591775)
  • Telephone: (+34) 913 88 77 31
  • Electronic address: info@familiafacil.es

B. Data Processing Purposes

What data do we try and for what?

  1. CONTACT FORM

    Purpose: Provide a means for you to contact us and answer your requests for information, as well as send you communications about our products, services and activities, including by electronic means (email, SMS, whatsapp), if you check the box acceptance.

    Legitimation: The user's consent when requesting information through our contact form and by checking the acceptance box for sending information.

    Conservation: Once your request is resolved through our form or answered by email, if you have not generated a new treatment, and if you have agreed to receive commercial shipments, until you request the withdrawal of them.

  2. EMAIL

    Purpose: Answer your requests for information, respond to your requests and answer your questions or doubts. If you receive your Curriculum Vitae, your personal and curricular data may be part of our databases to participate in our present and future selection processes.

    Legitimation: The user's consent to request information through the email address or send us your information and CV to participate in our selection processes.

    Conservation: Once your request is answered by email, if you have not generated a new treatment. In the case of receiving your CV, your data may be kept for a maximum year for future selection processes.

  3. SENDING CV

    Purpose: Have your resume to participate in our recruitment processes.

    Legitimation: The user's consent to send us your personal information and curriculum for our personnel selection processes.

    Conservation: During the development of personnel selection processes open and for 1 year for future processes.

  4. SUBSCRIPTION NEWSLETTER

    Purpose: Sending our commercial newsletter and informative and advertising communications about our products or services that are of interest to you, including by electronic means (Email, SMS, WhatsApp).

    Legitimation: The user's consent to subscribe to our newsletter.

    Conservation: Until the interested party revokes the consent and requests the withdrawal of the service.

  5. REGISTRATION OF CANDIDATES

    Purpose: Formalize your registration and registration in our client area. Preparation of the IPC (Personal Candidate Report) to provide complementary information to families. Sending informative communications about our products and services, including by email.

    Legitimation: Consent of the user when registering on the page as user / candidate. Consent of the user to the preparation of the Personal Report the Candidate consulting the public information available in official journals and bulletins, as well as in the ASNEF file of compliance or breach of monetary obligations in the last 5 years. Legitimate interest of the responsible person in keeping his client users informed about his services.

    Recipients: Consent of the interested party for the transfer of personal and curricular data in the cases mentioned in section C.

    Conservation:

    • While the contractual relationship lasts and, once this is finished, during the conservation periods legally required to meet eventual responsibilities.
    • As long as you do not exercise your right of opposition to commercial shipments or exercise your right to cancel your personal data.

  6. REGISTRATION OF FAMILIES

    Purpose: Formalize your registration and registration in our client area. Sending informative communications about our products and services, including by email.

    Legitimation: Consent of the user when registering on the page as user / Client. The refusal to draw up will not prevent the creation of the candidate profile on the Familia Fácil website or the possibility of signing up for job offers. Legitimate interest of the person in charge to keep his clients informed about his products and services.

    Conservation:

    • While the contractual relationship lasts and, once this is finished, during the conservation periods legally required to meet eventual responsibilities.
    • As long as you do not exercise your right of opposition to commercial shipments or exercise your right to cancel your personal data.

  • The consent granted for the data treatment indicated is revocable at any time, without in any case the withdrawal of this consent conditions the execution of the subscription contract or the relationships generated previously.
  • The provision of personal data requires a minimum age of 13 years, or if necessary, have sufficient legal capacity to contract.
  • The personal information requested is necessary to manage your requests, so if you do not provide them, we will not be able to assist you correctly.
  • All the information you provide is true, accurate and relevant to the purpose for which we request it.
  • To process the registration of our services, you may provide us with personal data of third parties so that you certify that you have the consent of the owner for the transfer to FAMILIA FÁCIL of your personal data in order to manage the contracted service, exonerating our liability company that could be derived, if applicable, for any infraction in this regard.
  • The user is solely responsible for any loss or damage, direct or indirect, that may cause FAMILIA FÁCIL or any third party to fill out the forms with false, inaccurate, incomplete, outdated or third party data.

C. Recipients of your data

  • Your data is confidential and will not be transferred to third parties, except legal obligation or assignment to companies with which Familia Fácil maintains professional collaboration agreements with the purpose of offering employment in the domestic sphere.
  • In the case of CANDIDATES, the user is informed that:

    • Your personal data will be transferred to DAS LEX ASSISTANCE S.L.U. in order to make the IPC (Personal Candidate Report)
    • The IPC may be assigned to families interested in hiring the candidate and its result will be displayed on the Familia Fácil web portal exclusively available to the family that requested it, and copies may be downloaded if they are of interest. After a period of two months from your request, the report will be removed from the website of Familia Fácil.

D. Rights in relation to your data

  • You can exercise the following rights:

    • Request access to your personal data.
    • Request rectification and deletion.
    • Request the limitation of your treatment.
    • Request opposition to the processing of your data.
    • Other rights recognized in the applicable regulations.
  • Where to request your Rights: By writing to the Responsible person indicated at the beginning of the privacy policy, indicating the reference "Personal Data in the data indicated in section A. (Postal or electronic)
  • In case of disagreements with the company in relation to the processing of your data, you can file a claim with the Data Protection Authority (www.agpd.es).

E. Cookies

This website only uses technical cookies, personalization and analysis, own and third-party (Google Analytics), which in no case treat personal data or capture browsing habits for advertising purposes.

Therefore, when accessing our website, in compliance with article 22 of the Law of Services of the Information Society, when dealing with analysis cookies, we have asked for your consent for their use, which in any case will be installed after a deadline of prudential time so that the user has time to decide to give his consent or not.

F. Security of your personal data

With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the technical and organizational measures necessary to guarantee the security of the personal data provided of its alteration, loss, and unauthorized access or treatment.

G. Updating your data

It is important that in order for us to keep your personal information up-to-date, you inform us whenever there has been any change in them, otherwise, we do not answer for the veracity of them.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website.

This Privacy Policy has been modified dated 11/05/2018. We can modify the present privacy policies to adapt them to the modifications that take place in our web, as well as legislative or jurisprudential modifications on personal data that are appearing, for what it demands its reading, every time that you facilitate your data through this Web.

H. Commercial communications by email

Taking into account that the main means of communication is through the email address provided, we inform you that we will use this medium for all communications with USERS, including commercial information or information notes related to the purpose of our portal, and consequently, in compliance with article 21 of the Law of Services of the Information Society and Electronic Commerce, which prohibits the sending of commercial communications through electronic mail that previously have not been expressly authorized by the recipients thereof, we inform you that the acceptance of these conditions of use implies your authorization expressly to send you our commercial, advertising and promotional shipments. However, if you do not wish to receive our commercial communications by e-mail, you may object to them at the above address, or in each shipment that we send you.